[wrenchie]

A good technician is a clean technician.

[wrenchie]

I attended Management Success in glendale, ca..Let me tell you, it is definately worth the money. Once I returned to work,I applied what I learned and it was simple! I have more confidence in selling services, able to overcome objections… Now we have an outstanding reputation, word of mouth referrals, customer loyalty, and profits continue to rise. I highly recommend Management Success.

[wrenchie]

I am a woman, started as a lube tech, went to vocational training for Automotive Technology (myself and 2 other girls, rest guys). I have been in the industry for 13 + years, I maintain my female appearance 100%.

I have works with all kinds of techs, awesome guys -no problems , and the “u aint gonna do better than me” problem techs.

1. In the auto industry, most of us have potty mouths (keep it quiet do not let customers hear) …

so hiring a female, she will need to be able to have a sense of humor, and be able to deal with guy talk at times.

Maintain professionalism

But most important, times have changed, We all have valuable skills and work as a team.

If there are any workplaces issues that arise with the male/female work environment..deal with it immediately! Talk to your team, find out the communication problems and work with eachother solve it right away…trust me. Customers watch how we all work together when they come in for preventative maintenance, if it is a happy team enviroment, caring, honest, dedicated to providing customers with the best service experience….then they will be happy and your team, are gold.